December 7, 2020

Elevate your Customer Service - Predict and Shape your CX Journeys using Data Analytics

  There are lots of definitions and interpretations available for the phrase “Customer Service”...

July 26, 2019

How to enhance your digitization strategy using AWS AI services with no ML expertise?

AI/ML is required to add data-driven intelligence to your business workflows and is proving to...

July 22, 2019

How to build a Customer 360 Journey Analytics platform?

In recent years, companies have realized that Customer Experience (CX) enabled by customer...